VIDEO LIBRARY

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SERVICE RECOVERY...SORRY DOESN'T CUT IT

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MEASURING CUSTOMER EXPERIENCE

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FRONT DESK IMPACTING THE ENTIRE EXPERIENCE

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THE PERSONAL TRAINERS CUSTOMER EXPERIENCE TOOLBOX

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MEET GENERATION CX - THE CUSTOMER EXPERIENCE MOVEMENT

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FRONT LINE EXCELLENCE - THE 8 DISCIPLINES OF THE MOST ENGAGEING FRONT LINES

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RETENTION BY DESIGN

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SOCIAL PROPRIOCEPTION HD

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DON'T JUST RETAIN - RECRUIT AND CROSS SELL!

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WHY EMPLOYEE PROGRAMS?

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Optimizing your Operational Customer Experience Management (OCEM)

In this 6-part video series, we discuss key strategies for improving your OCEM

Engage Customers. Get Referrals.

Your customers love to be heard. MXM provides the tools to listen. In fact, customers who provide feedback are far more likely to recommend your business to others.
DEMO REQUEST
info@mxmetrics.com
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