VIDEO LIBRARY

Subscribe to our YouTube channel for the latest news on optimizing your member experience!

SERVICE RECOVERY...SORRY DOESN'T CUT IT

MEASURING MEMBER EXPERIENCE

FRONT DESK IMPACTING THE ENTIRE EXPERIENCE

THE PERSONAL TRAINERS MEMBER EXPERIENCE TOOLBOX

MEET GENERATION CX - THE MEMBER EXPERIENCE MOVEMENT

FRONT LINE EXCELLENCE - THE 8 DISCIPLINES OF THE MOST ENGAGING FRONT LINES

RETENTION BY DESIGN

SOCIAL PROPRIOCEPTION HD

DON'T JUST RETAIN - RECRUIT AND CROSS SELL!

Optimizing your Operational Member Experience Management (OMEM)

In this 6-part video series, we discuss key strategies for improving your OMEM
Copyright 2022 - MXMetrics
linkedin facebook pinterest youtube rss twitter instagram facebook-blank rss-blank linkedin-blank pinterest youtube twitter instagram