Meet Our Team

How do I help our customers create loyalty with theirs?
I help our customers by providing timely support and help them to get the answers they need any time they have questions. Our team is focused on providing stellar customer experiences so our customers can focus on doing the same for theirs.

How do I like to spend my time outside of MXM?
I love to play with my family and four-legged animals! From playing in the snow on skis (both alpine and XC) to rafting whitewater down the rivers, hiking, riding horses, biking and swimming in beautiful Lake Chelan are some of my favorite past times.

MEG DAVENPORT

Manager & Customer Support
Wenatchee, WA.

How do I help our customers create loyalty with theirs?
After over 18 years as GM for 2 successful (NPS) clubs, I bring that knowledge and experience to our customers. Our passion for the fitness business is shared with all of our customers and we take pride in helping their members experience fitness in a business that is friendly, clean, and where the member is number one.

How do I like to spend my time outside of MXM?
I love spending time with my kids as much as possible. My hubs and I enjoy the outdoors (his passion is anything involving a motor, mine is anything that requires muscle & lung power) by taking Moto on hikes, playing on the river, just being outside and of course working out and trying to stay on top of the MyZone leaderboard.

JENNY HYMER

VP of Customer Loyalty
Wenatchee, WA.
jennny@mxmetrics.com

How do I help our customers create loyalty with theirs?
I am a tech enthusiast with a degree in architecture, lots of experience in the graphics and animation field, and love to problem solve. I joined the MXM team in 2018 and assist with platform support, data coordination and overall system improvements. 

How do I like to spend my time outside of MXM?
I love spending time with my wife, my daughter, & our cat. We love just being outdoors and enjoying this amazing valley.

MAC LANPHERE

Program Solutions
Wenatchee, WA.

How Do I help our customers create loyalty with theirs? I am passionate about empowering our customers to improve the member experience. The ultimate goal is to make the experience in fitness the best it can possibly be so that more people find themselves looking forward to moving more, feeling better and having more fun!

How do I like to spend my time outside of MXM?
I enjoy live music, trivia and theatre. I also find joy in walking my dog and trying to keep up with my three 17-year-old daughters.

MISTI GOLD-MOTT

Program Solutions Director
Wenatchee, WA.

How do I help our customers create loyalty with theirs?
As Director of Human Emotions, I focus my daily activities around reminding everyone not to take themselves too seriously and that when the stress is high, and the Teams’ minds are starting to seize-up, the best thing they can do is to play…with me. In fact, the reason you all get such good service is because I am here working so hard to keep the team smiling.

How do I like to spend my time outside of MXM?
Roll in all that white cold stuff on the ground in winter – or the brown gooey stuff by the water, well… I just like to roll in stuff. Chase things. Play with my coyote friends. I am also working on a genetic project that would allow me to grow an opposable thumb…then I will never get locked in the house again.

MOTO

Director of Human Emotions

"It is the long history of humankind (and animal kind, too) that those who learned to collaborate and improvise most effectively have prevailed." 

– Charles Darwin

Engage Customers. Get Referrals.

Your customers love to be heard. MXM provides the tools to listen. In fact, customers who provide feedback are far more likely to recommend your business to others.
DEMO REQUEST
info@mxmetrics.com
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