92Y made a commitment to launch MXM as our survey platform to enhance the May Center member experience. Since the installation of MXM, we have been able to identify a myriad of opportunities to enhance the member experience. This has made an impact on both our staff and member satisfaction. The data garnered is easily measurable and is clearly a good source of feedback that drives positive and effective change. We highly recommend MXM as a platform to increase member engagement which definitely supports our member retention efforts.
MARISA A. SCOTTI
May Center for Health, Fitness & Sport
The MXM platform has allowed me and other managers of our company to connect with our members on a completely different level, allowing us to respond directly on their suggestions with actions and responses.
Gainsville Health & Fitness
MXM has helped us develop and implement our first participant experience program and we are thrilled with the results we’ve seen so far. The easy to analyze dashboards, and quick-to-launch plan we developed with MXM’s Customer Success team, have enabled us to gain measurable insights across all aspects of our fitness center in a matter of a few months.
Jewish Community Center of San Francisco