How do I help our customers create loyalty with theirs?
Well, as you can see, I am so incredibly handsome and hard to resist. Moreover (I like words like that because the cat doesn’t understand them), when you pet my head, rub my ears and scratch my belly, your day will get better. Mine too.
As Director of Human Emotions, I focus my daily activities around reminding everyone not to take themselves too seriously and that when the stress is high, and the Teams’ minds are starting to seize-up, the best thing they can do is to play…with me. In fact, the reason you all get such good service is because I am here working so hard to keep the team smiling.
How do I like to spend my time outside of MXM?
Roll in all that white cold stuff on the ground in winter – or the brown gooey stuff by the water, well… I just like to roll in stuff. Chase things. Play with my coyote friends. I am also working on a genetic project that would allow me to grow an opposable thumb…then I will never get locked in the house again.