PRESIDENT AND CEO, MXM
Educator, practitioner and student of Operational Member Experience Management best practices.
Some people claim to have multiple years of experience when they really have 1 year of experience, repeated multiple times. I have over 36 years of experience...that means a lot of screw-ups, lessons and growth. That's decades of continuous learning as a journeyman carpenter, health club owner, bar and poker room owner, and Operational Member Experience Management expert.