Support

We strive to provide the best customer experience possible!

ACCESSING MEDALLIA

When you joined MXM/Medallia, you received 
an e-mail allowing you to set your password.
This message is sent from The ClubWorks Team, 
with the subject line “MXM/Medallia Account”.

The most common question when logging in is 
"which Company ID should I use?” The company 
name for all of MXM/Medallia customers is “mxm”.

You can bypass Company ID entry by
adding ‘mxm’ to the url: 
(clubworks.medalia.com/mxm)
LOG IN TO MEDALLIA/MXM

MEDALLIA PASSWORD EMAILS

If you experience issues, please email us using the link below. Password reset e-mails will come with the subject line of MXM/Medallia Account.
PASSWORD RESET

ADD OR UPDATE MEDALLIA USER

If you experience issues, please email us using the link below. Password reset e-mails will come with the subject line of MXM/Medallia Account.
ADD/UPDATE USER

Need Help?

CONTACT SUPPORT

Engage Customers. Get Referrals.

Your customers love to be heard. MXM provides the tools to listen. In fact, customers who provide feedback are far more likely to recommend your business to others.
DEMO REQUEST
info@mxmetrics.com
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