Member Experience Management Platform Support

We strive to provide the best member experience possible!

ACCESSING MEDALLIA

When you joined MXM, you received 
an e-mail allowing you to set your password.
This message is sent from The MXM Team, 
with the subject line “MXM Account”.

The most common question when logging in is 
"which Company ID should I use?” The company 
name for all of MXM & Medallia customers is “mxm”.

You can bypass Company ID entry by
adding ‘mxm’ to the url: 
(clubworks.medalia.com/mxm)
LOG IN TO MXM

MEDALLIA PASSWORD EMAILS

Need to reset your Medallia password? Please click the "Password Reset" button below.   
Password reset e-mails will come with the subject line of MXM Account.
PASSWORD RESET

ADD OR UPDATE MEDALLIA USER

If you experience issues, please email us using the link below. Password reset e-mails will come with the subject line of MXM Account.
ADD/UPDATE USER

Need Help?

CONTACT SUPPORT
Learn Your Club's NPS - MXM - Member Experience Management Software
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