Member Experience Management Platform Support

We strive to provide the best member experience possible!

ACCESSING MXMETRICS

When you joined MXMetrics, you received 
an e-mail allowing you to set your password.
This message is sent from The MXM Team, 
with the subject line “MXMetrics Account”.

The most common question when logging in is 
"which Company ID should I use?” The company 
name for all of MXMetrics customers is “mxm”.

You can bypass Company ID entry by
adding ‘mxm’ to the url: 
(clubworks.medalia.com/mxm)
LOG IN TO MXMetrics

MXMETRICS PASSWORD EMAILS

Need to reset your Medallia password? Please click the "Password Reset" button below.   
Password reset e-mails will come with the subject line of MXMetrics Account.
PASSWORD RESET

ADD OR UPDATE MXMETRICS USER

If you experience issues, please email us using the link below. Password reset e-mails will come with the subject line of MXMetrics Account.
ADD/UPDATE USER

CONTACT SUPPORT

Need Help?






Learn Your Club's NPS - MXM - Member Experience Management Software
Copyright 2021 - MXM
linkedin facebook pinterest youtube rss twitter instagram facebook-blank rss-blank linkedin-blank pinterest youtube twitter instagram