Featuring best practices and tips
for improving customer experience.

May 4th - 6th, 2020, Coronado, CA

Guests are senior fitness and/or operations executives from metro, urban and mid-tier YMCA groups WITH MULTIPLE BRANCHES. All guests are invited through a referral by a participating FISA member supplier or a YMCA colleague. Guests have P&L responsibility for equipment purchasing , fee-based programs and membership retention. The format combines one on one meetings, peer-led discussions and social events—perfect for learning more about the needs of your YMCA customers, pre-qualfiied prospects and their plans within their markets. Laser focused. No distractions, no time wasted.

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