The Only Member Experience Management Software for Fitness Clubs

Our Member Experience Management Platform is the only customer experience management software that is designed specifically for the fitness industry.

But it's not just our software that has helped over 700 clubs thrive, it is our dedicated team of member experience specialists who are here to help you get the most out of the platform and grow your club.

With the MXM Platform you can grow your club and turn your members into fans.

With the MXM Platform, it is easy to request your members leave a review on Google. 

With our refer-a-friend function, you can ask your members to refer a friend, a tried and true way to grow membership.

Member feedback isn't just for improving your member's experience. The feedback you receive can be used to build powerful marketing campaigns. Discover hidden truths about why people joined your club and why other may want to also.

Engage your members and discover their customer service journey. Reach them before and after meaningful interactions with your fitness club. 

Once you have engaged your members and gathered valuable feedback, the MXM Platform's A.I. and Machine Learning can help you to discover patterns and identify risks and opportunities. 

Knowledge is power. With your member feedback and pattern recognition from MXM's powerful A.I. and Machine Learning, you will be empowered to make changes by department or facility wide, that will create exceptional member experiences.

OJAI VALLEY ATHLETIC CLUB

EOS FITNESS

VILLASPORT