Every Moment...MATTERS.

WATCH CASE STUDY

Enable Operational Member Experience
Management with MXMetrics

BASE

Measure key fitness experience
metrics
Manage single-channel
member feedback loop
Benchmark NPS across the
industry

BASE+

Measure key fitness and
member lifecycle experience
metrics
Actively manage member
feedback across multiple
touchpoints
Frontline and Management
profiles
Advanced analytics for deeper
insights across the
organizational layers
Benchmark all primary metrics
across the industry

PRO

All the benefits of BASE+
Purpose built for multi service
clubs
Target specific member journeys
and transactional touchpoints
Multi-layered views of member
experience metrics across the
complete lifecycle

Enhance Your Member Experience with High-Quality Feedback Touchpoints

Your members will be provided the opportunity to give valuable feedback that will be key to reaching Operation Excellence.
Gain valuable insights by surveying your members.
Transform Customer Experiences

Dashboards Made for Easy Viewing Allows You to Track Your Feedback and Scores in Real Time

Knowledge is power. The feedback your members provide can help you identify patterns in member behavior. Real-time access to your information helps inform better decisions.

Explore Feedback with World-Class Text Analytics

Having the ability to sort through feedback using Text Analytics allows you to easily drill down on key topics and themes that are of importance to your members.
Anticipate Your Customers Needs
The best way to learn more about how the Member Experience Management Platform can transform your club is by experiencing it for yourself. 
REQUEST DEMO
Learn Your Club's NPS - MXM - Member Experience Management Software
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